How do I reopen my account? Ciaran July 20, 2020 19:38 You can reopen your account by contacting Customer Services via our 24/7 Live Chat or by email to firstname.lastname@example.org. Once your account is reopened, you can log in and start playing. Related articles How do I close my account? What is self-exclusion? What is account closure? What is safer gambling? What is Express Withdrawals?