Our payments team work hard behind the scenes, to ensure all payments are processed as efficiently as possible. While we aim to have these issued within 3 working days, there can sometimes be unexpected delays.
Please check that all of your card information is correct and that your card is active with no freezes/locks in place.
If you have not received your funds within 5 working days, please contact our Customer Support team.
You can contact our Customer Support team 24/7 via Live chat or email at support@dottybingo.com.