There are a couple of reasons why free spins may no longer be available on your account:
1. You have withdrawn cash funds from your account.
Any withdrawal of cash will forfeit any remaining free spins you have and these are removed.
Any withdrawal of cash will forfeit any remaining free spins you have and these are removed.
2. All free spins are active for 48 hours.
Once this period passes, any remaining spins will be removed from your customer account.
Once this period passes, any remaining spins will be removed from your customer account.
You can view our Promotional terms for all details on these policies here.
You can contact our Customer Support team 24/7 via Live chat or email at support@dottybingo.com